Delivery Information

Orders over £900 on Standard products are free of charge!

The delivery charges stated are for STANDARD products. All bespoke items will be delivered through our internal Delivery service to which the cost will be stated upon ordering. 

We supply to the whole of Mainland UK, with deliveries on standard items typically taking between 3 to 5 working days from end of the day your order is placed. Please note that if your items are bespoke, we will contact you regarding lead times for this. We will also contact you if the items ordered, are out of stock from suppliers of which may take slightly longer to deliver.

If you require your items sooner, please contact our team to discuss our specialised delivery options. Once an order has been placed, our friendly delivery team will be in touch with you.

We also recommend that you do not book any joiners, until all goods have been received.

Please ensure that there is sufficient help to carry the goods indoors, as the delivery driver will only unload from the vehicle to roadside, due to insurance restrictions.

When goods have been delivered, please be sure to check all items for faults, defects or damages before signing any documents. Once the items have been signed for, this will be classed as confirmation that the goods have been accepted in good, suitable condition. If for instance, there is a fault with the goods, please write this on the delivery documents, and we can re-arrange accordingly.

Please note that we can only accept signatures from people over the age of 18.

If the delivery team are unable to complete delivery due to you being unavailable, an extra delivery charge will be applied for re-delivery.

Please consider:

TIMBER IS A NATURAL PRODUCT; THEREFORE, DEFECTS AND DAMAGES WITH REGARDS TO GRAIN, TEXTURE OR COLOUR VARIATIONS WILL NOT BE CLASSED AS A RETURNABLE DEFECT OR DAMAGE.

Please find below a list of our delivery charges:

Door / Frame / Accessories:

1 Item: £42.00 inc VAT
2 Items: £42.00 inc VAT
3 Items: £48.00 inc VAT
4 Items: £54.00 inc VAT
5 Items: £60.00 inc VAT
6 Items: £66.00 inc VAT
7 Items: £72.00 inc VAT
8 Items: £78.00 inc VAT
9+ Items: £84.00 inc VAT

Handles:

£7.20 each (when ordered separately from doors)

*Handles are delivered FREE when purchased with other products.

We are currently unable to deliver to the following postcodes: IM, GY, JE, HS